Accessibility Policy

Surplus.com Accessibility Policy

Effective Date: 2/22/2024

The Surplus.com Corporation (“Surplus.com”) is committed to providing a positive user experience to all our customers and we aim to facilitate the accessibility and usability of our website (“Website”) for all, including those with disabilities.

Conformance Standard

Surplus.com intends for its Website, to the greatest extent possible, conforms with the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.1, Level AA Conformance (WCAG 2.1 Level AA). Where conformance with these standards is not technically feasible or may require extraordinary measures to implement the standards, Surplus.com has provided alternative means by which those with disabilities may access or interact with the website, including, but not limited to, by implementing a telephone number to provide live support in accessing the website and a messaging system on the Website to allow users to communicate with Surplus.com experts. Surplus.com also provides an email address to provide website accessibility support.

Surplus.com takes web accessibility seriously and prioritizes accessibility error and bug fixes to ensure that they are remedied at the same level of priority as any other critical website feature. Surplus.com also trains its employees and relevant contractors to ensure that they can aid those with disabilities in placing orders both through the Website and through alternative means.

Accessibility Assistance Feedback

Please contact us at support@surplus.com if you have any feedback or suggestions as to how we may improve the accessibility of this website.